Privacy Policy

Swiss Hotel ("we," "us," or "our") operates this website to provide information about our property, services, and events. This Privacy Policy describes what information we collect when you visit our site, how we use it, and the choices you have regarding your information.

By using this website, you agree to the practices described in this policy. If you do not agree, please do not use the site.

We collect information in two ways:

• Information you provide directly. When you submit our contact form, you provide your first name, last name, email address, phone number, and the subject of your inquiry. We use this information solely to respond to your message.
• Information collected automatically. Like most websites, we collect standard technical data when you visit, including your IP address, browser type, pages viewed, and the date and time of your visit. We use Google Analytics to help us understand how visitors use our site. Google Analytics collects this data using cookies and similar technologies.

We do not collect payment information, and we do not offer online reservations through this website. Gift certificate purchases are handled by a third-party provider and are subject to their privacy policy.

We use the information we collect to:

• Respond to contact form inquiries and guest questions
• Improve the content and usability of our website
• Understand general visitor trends through aggregated analytics

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

Our website uses cookies — small text files stored on your device — to support analytics and basic site functionality. You can control cookies through your browser settings. Disabling cookies may affect some website features.

We do not use cookies to track you across third-party websites or to serve targeted advertising.

Our website may link to or embed services provided by third parties, including Google (Analytics) and any gift certificate or point-of-sale provider. These services operate under their own privacy policies, which we encourage you to review. We are not responsible for the privacy practices of third-party services.

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you certain rights regarding your personal information, including the right to know what information we have collected, the right to request deletion of that information, and the right to opt out of the sale of your information (we do not sell personal information).

To exercise any of these rights, please contact us using the information in the "Contact Us" section below. We will respond to verified requests within 45 days.

We retain contact form submissions only as long as necessary to respond to and resolve your inquiry. Analytics data is retained per Google Analytics' default retention settings.

This website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has submitted information through our contact form, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the website after changes are posted constitutes your acceptance of the updated policy.

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Swiss Hotel
18 W. Spain St. Sonoma, CA 95476
707-938-2884
Contact form